Faqs

General FAQs

With our current 20,000 square foot showroom, we are very proud to say that we’ve expanded to this caliber within 4 months, being the largest furniture store in the Hickory Flat area and hold stock of as many products (in the showroom and in our warehouse) as possible. However, because of the vast number of vendors that we carry, we are unable to bring in all their products. That being said, check out our website for all that we can bring in and call us to inquire about what you’re interested in!

Yes! We have all types of solids: pine, cedar, maple, walnut, oak, mahogany, acacia and teak! We carry all types of solid wood furniture in store but also have a wide variety to be special ordered. Come in store to let us guide you!

To earn your business and your trust, we are happy to price match any piece that you find else, so long as you have the contact information and price for us to verify legitimacy! Regardless of a piece here or there that we may have missed, with our assembly and delivery rates, overall you are guaranteed to still come on top! We are your best price for the best quality.

If you find something in store that you love, we offer cash and carry! You can take it there and then. When special ordering a product, wait time depends on the brand. The average lead time for Ashley Furniture and ZUOMOD is about 2 weeks. Other brands (including our custom brands) vary and range about 2-8 weeks.

When giving you estimated wait times, we give ourselves buffer time in order to inspect the item at our warehouse. We value honesty so we are very transparent about our wait times. We work promptly to keep you updated.

We accept all major credit cards (Visa, MasterCard, Discover, American Express) that bill to a U.S. address. We offer affordable monthly payment plans through Kornerstone (this is a no credit check program). If you pay in full within the first 3 months, there is only the $50 application fee charge. We are currently working on bringing on many more affordable monthly payment plans. Check back with us soon! Regardless of payment method, full payment is needed to place your order. We accept all major credit cards (Visa, MasterCard, Discover, American Express) that bill to a U.S. address. We offer affordable monthly payment plans through Kornerstone (this is a no-credit check program) as well as Great American Financing. Layaway is now offered for 12 months with no fees! 

We offer pick up, assembly and white glove delivery. Assembly and white glove delivery are available at a fee. Some small items (mattresses, barstools, etc) can be dropshipped directly to your doorstep!

Please contact us if you live over 30 miles from our store for detailed shipping information!

Under 10 Miles: $180
Over $4000: Free

10-15 Miles: $225
Over $5500: Free 

16-20 Miles: $275
Over $7000: Free

21-30 Miles: $350
Over $8000: Free

Yes! We've taken the "worry" out of furniture shopping! We do offer factory warranty on all our products! For example, Southern Motion offers a limited lifetime warranty on the metal patented parts of the reclining mechanisms of all their recliners and five-year warranty on all cushions, wood frame and springs. Should anything happen with any of the products that we offer, contact an HGF representative and we’d be happy to help assist in all issues. We are currently working on offering additional extended warranty through HGF.

To offer you the best pricing, year round, we do not mark up prices and build in return costs into our prices, like other retailers do. So unfortunately we are unable to accept returns.

We can order any of the products from our vendors so long as they are in stock! If you’re interested in getting the best price and estimated time of arrivals, call us at 678-695-8033 for more information.